Stein eriksen was incredible. Near if not the best hotel we've ever stayed at. Room was incredible. Private hot tub was wonderful. Staff very friendly and helpful. Location is second to none in terms of mountain resorts. Will definitely be back
What an incredible experience so far! The employees are very welcoming and absolutely wonderful! It’s mine and my wife’s 4 year anniversary and they have completely blown us away! Thanks for everything we will definitely be back!
Our main problem (and almost only) was with the private hot tub in our room, one of the main reasons we chose this place. The bromine level was way too high. Both of our eyes and throats were burning after 15 minutes, or skin itched all night and the next day, and everything we washed our swimsuits with still smells like bromine 4 washes later. The engineer who addressed this measured the bromine at 10 ppm; the normal range is 1-3 ppm. They drained and refilled the tub immediately after we told them, but this, and our burned out light bulbs, were simple things that should have been checked before we arrived. We received 2 chocolates for our inconvenience. The staff and service were the best otherwise.
My 3 star review is because the highly touted 5 star restaurant is sub-par. It was not very good and we gave them ample chance to impress us. There is construction equipment all over the deck, supplies interrupting your view, and the view could hardly be seen.
Nice rooms and nice staff but..... The third time I have stayed there but maybe the last time I stay there. Got to room and my wife went to take a bath and found hair and a nail or toenail in the bath and decided to take a shower but found a half used soap and shampoo in the shower. I tried to turn the temp down in our suite but one of the two thermostats were broken so I had to keep switching the working thermostat from the bedroom to main room to get temp down. I paid a lot of money for the room and expected more. Asked for a discount and the front desk said there was nothing they could do. Overall not happy and most likely won't be going back.
The lodge itself is wonderful and the guest rooms are amazing. The fireplace, the hot tub on the balcony, the turn down chocolates at night- they were all wonderful.
Stein Eriksen Lodge Deer Valley is a US Spa based in Park City, Utah. Stein Eriksen Lodge Deer Valley is located at 7700 Stein Way, Park City, UT 84060, USA.
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